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This page was last updated on Friday, Aug. 7, 2020.

Beginning Monday, Aug. 3, parking regulations will be in effect for the new permit year. Before coming into the Transportation and Parking office, please see online options or contact a customer service representative by email at parking@unc.edu or emppark@unchealth.unc.edu for UNC Hospitals employees.

Transportation and Parking is implementing strategies for Fall 2020 to optimize parking availability and enhance safety practices for public transit. These strategies were developed in collaboration with campus representatives from the Advisory Committee on Transportation (ACT) and others within the community to understand and support changes to commuter populations, including teleworking and hybrid learning schedules and to mitigate impacts related to transit capacity reductions associated with physical distancing.

The specific strategies incorporated for Fall 2020 include:

Permit year to begin August 1

The permit year, which typically begins Aug. 15, will now begin Aug. 1 to accommodate changes to the academic calendar.

Virtual Parking Permit

Employee and student permits will convert to virtual permits beginning fall 2020. Department permits, including service, state vehicle, and official visitor permits, will remain physical hang tags.

Virtual permits require:

  • No physical hang tag displayed in the vehicle
  • Permit holder to register vehicle license plate(s) through Online Services, and the plate is the permit
  • Vehicles must park with license plate visible from the travel lane or valid front license plate
  • Coming soon: Ability to purchase front license plate through UNC Transportation and Parking

Semester Permits for Commuter Students

In an effort to utilize available parking resources due to reduced on-campus reporting, commuter students will receive semester permits for fall 2020.

  • Commuter student permits for fall 2020 are valid Aug. 1 – Nov. 27
  • Commuter students requesting a parking permit for spring 2021 semester will need to enter the spring commuter parking lottery, which opens Nov. 2020
  • Commuter students who need parking after Nov. 27 will have the option to purchase parking via Parkmobile through December

Reduced Pricing for Commuters

In an effort to accommodate changing work and class schedules, a pricing strategy was developed to provide a reduction in cost to those who may have reduced or adjusted on-campus presence for fall 2020.

Employees who report to campus 3 days or less are eligible for a reduced permit cost for fall 2020. Department parking coordinators are required to verify an employee’s schedule meets the criteria for a reduced cost. If an employee’s schedule reverts to more than 3 days reporting to campus, the full permit cost is applicable.

All commuter students, regardless of schedule, who receive a permit through the student parking registration processes will receive a semester permit for fall 2020 at the commuter semester permit cost in consideration of adjusted on-campus schedules.

Residential students (living in UNC housing) who receive a permit through the student parking registration processes will receive an academic year permit at the academic year permit cost.

Weeknight Parking Permits honored at 4 p.m.

Weeknight parking, which typically begins 5 p.m., will now begin at 4 p.m. to accommodate changes in evening class and lab schedules. Weeknight parking permits are honored in designated lots throughout campus. Students (excluding first-year undergraduate students) are eligible for weeknight parking through student fees and may register license plate(s) in Online Services.

Increased Daily On-campus Parking Options

In order to accommodate an occasional need to park on campus, daily parking options are offered via Parkmobile in designated areas.

Measures to provide customer service approaches that incorporate community standards and limit requirements for in-person office visits include:

Before coming into the Transportation and Parking office, please see online options or contact a customer service representative:

Beginning fall 2020, metered parking will be cashless. Payment may be made through pay stations via card or Parkmobile app.

Daily parking options available through Parkmobile.

  • Find a parking space in a designated daily parking area
  • Visit the Parkmobile website for daily parking
  • Login or create an account (a confirmation link sent via email; please check spam/junk folders)
  • Select the date, then select “Next”
  • Select the designated parking area, then “Add to Cart”
  • Select “Checkout”
  • Complete the “Vehicle Information” for the vehicle parked in the space
  • Complete the “Payment Information”
  • Select “Complete Purchase”
  • The permit is virtual (no physical permit required)

Transportation and parking options for classes held at the Friday Center include:

  • Students and employees with main campus permits may park in Friday Center visitor parking
  • Students and employees without main campus permits may request a Friday Center parking permit by completing the form
  • Daily option available through Parkmobile
  • Chapel Hill Transit FCX and S routes serve main campus and the Friday Center

See pedestrian circulation map to maintain community standards for the Friday Center.

Permits cancelled before Aug. 9 receive a full refund. Permits cancelled on or after Aug. 10 receive a pro-rated refund. Students uncertain of fall 2020 class schedules are encouraged to enter the lottery if on-campus parking may be needed. Process for cancellation of fall 2020 semester permits coming soon.

Reduced Pricing for Commuters

In an effort to accommodate changing work and class schedules, a pricing strategy was developed to provide a reduction in cost to those who may have reduced or adjusted on-campus presence for fall 2020.

Employees who report to campus 3 days or less are eligible for a reduced permit cost for fall 2020. Department parking coordinators are required to verify an employee’s schedule meets the criteria for a reduced cost. If an employee’s schedule reverts to more than 3 days reporting to campus, the full permit cost is applicable.

All commuter students, regardless of schedule, who receive a permit through the student parking registration processes will receive a semester permit for fall 2020 at the commuter semester permit cost in consideration of adjusted on-campus schedules.

Residential students (living in UNC housing) who receive a permit through the student parking registration processes will receive an academic year permit at the academic year permit cost.

  • Employee parking registration begins Jul. 1
    • Please see your department parking coordinator to register
    • License plate(s) must be registered through online services to associate vehicle with virtual permit
    • Only one registered vehicle may be on campus at one time
    • Confirmed teleworking employees receive a calibrated reduced permit price
  • Daily permit options available through Parkmobile in designated lots
  • Student lottery registration begins Jul. 6; register through online services
  • Commuter students receive a calibrated reduced permit price for Fall 2020 due to hybrid learning schedules
  • Hardship parking application available Jul. 17. Due to shortened timelines, please begin gathering documents in advance of Jul. 17
  • Daily permit options available through Parkmobile in designated lots
  • Following the lottery process, any remaining permits in RR (student residents living in UNC Housing) or S11 (student commuters) permits will be available for purchase through Online Services the Monday following the payment deadline for lottery releases. All other permits released via the waitlist

Local and regional transit providers (see agency websites for specific measures) have implemented:

  • Mask requirement (posted in vehicles)
  • Mask and hand sanitizer available in vehicle
  • Limit passengers based on vehicle size
  • Separate driver and passenger(s)
  • Rear-door boarding where possible
  • Mark seating (6-feet)
  • Route consolidation with additional buses
  • Increased sanitation of vehicles

Point-to-Point (P2P)

P2P service June 1 through July 31:

  • On-Demand: 7 a.m. – 9 p.m. (beginning July 6, service time extended to 11 p.m.)
  • P2P Express: No Service

P2P services to resume normal operations with social distancing and enhanced cleaning measures on Monday, Aug. 3.

PASS Cart Services

  • PASS Cart services:  Call as needed (919-962-7867)

Medical Center Shuttle

  • UNC Hospitals Transportation Dispatch (984-974-0465)

Park-and-Ride and Transit

Regional Transit

Alerts and updates for regional transit operations can be found at:

Bikeshare

  • Tar Heel Bike operations resume normal operations with extended cleaning measures on Monday, Aug. 3

University

Hospital

Student Permit Returns

Student parking costs for registered permit holders were suspended from Mar. 22 through Jul. 31, 2020. Residents in Student Family Housing with annual permits received a credit representing the time frame that parking regulations were not in effect. Credits for academic year parking permits for students who could not cancel in-person were made to student accounts through the Cashier’s Office. The following represent credit amounts for permit types:

  • Park-and-Ride Permit: $31.85
  • Residential Storage Lot (RR): $47.04
  • Non-gated Surface Lots: $62.72
  • Gated Lots: $83.32

Employee Permit – Temporary Cancellations

Employee parking costs for registered permit holders is suspended from Mar. 22 through Jul. 31. Payroll deductions suspended and refunds processed for this time period.

Can I park in a reserved space or in an area not designated for parking while parking regulations are not in effect?
No. While you can park in marked parking spaces without a parking permit, spaces designated reserved for specific purposes such as disability, service or delivery are not open parking and require specific credentials. Fire lanes are never available for parking and are open to ensure public safety and access for emergency response.
My current permit is valid through Aug. 14, why do I need a new permit Aug. 1?
Permit regulations are not in effect through Jul. 31 and no payment has been collected during the period parking regulations are suspended. The permit year is being moved from Aug. 15 to Aug. 1 to accommodate the new academic calendar.
When will parking costs resume?
Parking regulations and parking costs will be in effect on Aug. 1.
What is a virtual permit and how does it work?
A virtual permit means that no physical permit/hang tag is required. Instead, your license plate is registered in the system and serves as your credential. License plate recognition (LPR) technology scans your plate to verify that you are credentialed to park in the lot. Vehicles must park with license plate visible from the travel lane of the space.
Why can’t I back in or pull-through park?
You must have a valid front license plate to back in or pull-through park. Otherwise, back-in or pull through parking is not allowed. LPR technology must be able to read your plate from the travel lane of the parking space to verify your registered plate.
Do I still use my UNC OneCard for gate access?
Yes, for gated access lots, UNC OneCard will continue to be used.
When will I receive my permit?
Parking permits are virtual, so there is no physical permit. Instead, your license plate is your permit. Once you have registered your license plate in your online account and purchased a permit, you have parking privileges.
What if I drive multiple vehicles or get a new license plate?
You can register multiple and update vehicle license plates online. Only one vehicle can be on campus at a time associated with the permit. Any license plate registered to your account is your responsibility when parking on campus.
If I register more than one vehicle, does that mean I can park all of them on campus?
No, you may only park one vehicle on campus at one time with that paid virtual permit. Individuals who park more than one vehicle on campus at the same time must purchase a paid parking permit or session for the additional vehicle(s).
I’m an employee who is only coming to campus occasionally. How much will my permit cost?
Once your department verifies you are a teleworking employee, the calibrated permit pricing will apply.
I am a residential student. Will I receive a calibrated price for my permit?
No, residential students live on campus and are not eligible for the calibrated price. Only commuting students with a registered commuter permit are eligible for the calibrated price.

Additional Information

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