Digital Parking Validation

Departments may request a sweb.Validate account to virtually validate patient/visitor parking by license plate or parking ticket number. The SKIDATA system uses license plate recognition (LPR) technology at entry to read the vehicle license plate, then prints the plate and time of entry on the parking ticket.

The patient/visitor must present the parking ticket to the validating department representative for digital validation. If a patient/visitor forgets the ticket and does not know their license plate, they can call the department representative when they return to the vehicle for remote ticket validation.

Once a ticket is paid in full, the parking gate automatically raises as the customer approaches the exit lane. Customers are responsible for any unvalidated parking costs and payments can be made at the pay station, in the mobile app, or pay-in-lane.

Departments are eligible to be Validation Providers for patients/visitors at the following parking facilities:

• Rams Head Deck
• Dogwood Deck
• Ambulatory Care Center (ACC) Lot
• Morehead Lot

Departments should contact parking@unc.edu to request a sweb.Validate account. Once approved for a sweb.Validate account, departments must identify representatives to function as Validation Administrators and Associates.

Validation Administrators can:

• Submit Fund Requests to Transportation and Parking
• Generate reporting
• Add other Validation Administrators
• Add Validation Associates
• Approve Fund Requests from Validation Associates

Validation Associates can:

• Validate parking tickets and view recent validations
• Send Fund Requests to Validation Administrator
• Run reports and search for tickets

Payment must be made prior to funds being added to the sweb.Validate account. Options to add account Validation Funds include:

Customer Billing Management (CBM) – University Departments Only

• Validation Administrator submits Fund Requests via sweb.Validate and provides:
  •  Payment Type – “Bill,” represents CBM transfer
  • Currency – “US Dollar ($)”
  • Details – Department Number for charge
  • Amount – Dollar amount of funds requested
•  Validation Administrator notified within two business days, to verify request status
•  Transactions submitted for CBM processing in next available file transfer
•  Departments can review and adjust chartfield strings for Validation Funds in CBM once the file is closed and uploaded in ConnectCarolina

Credit Card and P-Card

• Validation Administrator submits Fund Requests via sweb.Validate and provides:
  •  Payment Type – “Bill,” represents Credit Card & P-Card transaction
  • Currency – “US Dollar ($)”
  • Details – Indicate “P-Card, “Mastercard,” or “Visa” | DO NOT INCLUDE ANY CARD INFORMATION
  • Amount – Dollar amount of funds requested
•  Contact Parking Accounts Receivable at 919-962-3951 for payment processing
•  Funds added within two business days, following payment

 Check

• Validation Administrator submits Fund Requests via sweb.Validate and provides:
  •  Payment Type – “Check,” represents check transaction
  • Currency – “US Dollar ($)”
  • Details – No information required
  • Amount – Dollar amount of funds requested
•  Submit check for processing in-person or through mail
  •  Indicate “Validation” or the “Event Number” in notes section of check
•  Funds will be added within two business days of receipt of check

Departments have the option to choose the type of validation:

• Full Validation – Total parking cost validated, no charge until exit
• Cash Value – Set dollar amount to validate
• Time Value – Set hour amount to validate
• Percentage – Set percentage to validate (e.g., 25%, 50%, 75%)

Customers are responsible for any unvalidated parking costs and payments can be made at the pay station, in the mobile app, or pay-in-lane.

Sweb.Validate provides various reports on department validation data in PDF or Excel format. Departments can easily track all transactions that occur on the accounts.

Validation Report

Includes all data fields (e.g., user who validated ticket, time in/out, cost of validation, ticket number, type of validation, custom field details)

Validation Summary

Summary of total validations and cost

Margin Summary

Difference between validation amounts issued and validation amounts used (e.g., Over-validation – Department issued four-hour validation, but visitor only parked for three hours)

Validation Funds Summary

Summary of all funds requested and approved

User Report

Summary of Validation Administrator and Associate account activity

Ticket Lookup Report

Search for previously validated tickets

Patients/visitors have a variety of fast, convenient parking payment options. LPR technology is used at the exit gate to determine if parking has been paid. When a parking session is prepaid, the gate will automatically raise, so patients/visitors are encouraged to use the pay stations and mobile app for efficient exiting. If the customer does not pay prior to getting to the exit gate, there is a pay-in-lane option at the gate.

• Pay Stations: Dogwood Deck – Levels 2 and 3
• Cashier Booth: Dogwood Deck – Level 2
• Mobile App (Coming Soon)
• Pay-In-Lane at Exits

Customers are responsible for any unvalidated parking costs and payments can be made at the pay station, in the mobile app, or pay-in-lane.

Validation Kiosks are tablets that are configured specifically for individual departments. These kiosks have two program settings, “manned” and “unmanned.” The manned setting allows authorized sweb. Validate users to scan and validate the patient/visitor parking ticket. The unmanned setting allows the patient/visitor to scan and validate their own ticket.

Validation Kiosks can be purchased through Transportation and Parking.

In an effort to provide support, the following resource is provided for your use. Please feel free to contact parking@unc.edu with any questions or concerns.