Point-to-Point (P2P) On-Demand service is now available through the TransLoc Rider app as part of UNC Transportation and Parking’s Five-Year Plan.
“This reflects the department’s effort to further increase efficiency and customer satisfaction for Point-to-Point services,” Transportation and Parking director Cheryl Stout said. “Using the app or the website allows customers to request rides and track vehicles in real-time, reducing wait times, improving reliability and enhancing safety.”
TransLoc Rider is a mobile app that allows ride requesting and vehicle tracking of P2P vans for a range of on-demand services. The TransLoc Rider app will now allow campus users to log in with their ONYEN and request on-demand services from smartphones. Customers will no longer need to call P2P dispatch in order to request a ride. The app allows users to enter a destination, view estimated time of arrival and track vehicles in real-time. Customers may also use the website to request a ride.
Point-to-Point on-demand service was launched at UNC-Chapel Hill in 1992, and fixed-route services were added the following year. New vehicles and a new route serving southern and western campus, providing improved transportation options for student family housing and medical/research buildings, were added in 2017, upon the 25th anniversary of the campus transportation service.