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Hardship Parking provides a process for students with extenuating circumstances and transportation demands that cannot be met through student lottery registration and available commuting options. Limited hardship parking permits are available to qualifying students. Applicants are not guaranteed a parking permit.

Transportation and Parking is implementing strategies for Fall 2020 to optimize parking availability and enhance safety practices for public transit. These strategies were developed in collaboration with campus representatives from the Advisory Committee on Transportation (ACT) and others within the community to understand and support changes to commuter populations, including teleworking and hybrid learning schedules and to mitigate impacts related to transit capacity reductions associated with physical distancing.

The specific strategies incorporated for Fall 2020 include:

  • Permit year to begin August 1
  • The permit year, which typically begins August 15, will now begin August 1 to accommodate changes to the academic calendar.

Virtual Parking Permit

Employee and student permits will convert to virtual permits beginning fall 2020. Department permits, including service, state vehicle, and official visitor permits, will remain physical hang tags.

Virtual permits require:

  • No physical hang tag displayed in the vehicle.
  • Permit holder to register vehicle license plate(s) through Online Services, and the plate is the permit.
  • Vehicles must park with license plate visible from the travel lane or valid front license plate.
  • Coming soon: Ability to purchase front license plate through UNC Transportation and Parking

Semester Permits for Commuter Students

In an effort to utilize available parking resources due to reduced on-campus reporting, commuter students will receive semester permits for fall 2020.

  • Commuter student permits for fall 2020 are valid August 1 – November 27.
  • Commuter students requesting a parking permit for spring 2021 semester will need to enter the spring commuter parking lottery, which opens November 2020.
  • Commuter students who need parking after November 27 will have the option to purchase parking via Parkmobile through December.

Reduced Pricing for Commuters

In an effort to accommodate changing work and class schedules, a pricing strategy was developed to provide a reduction in cost to those who may have reduced or adjusted on-campus presence for fall 2020.

All commuter students, regardless of schedule, who receive a permit through the student parking registration processes will receive a semester permit for fall 2020 at the commuter semester permit cost in consideration of adjusted on-campus schedules.

Residential students (living in UNC housing) who receive a permit through the student parking registration processes will receive an academic year permit at the academic year permit cost.

Weeknight Parking Permits honored at 4 p.m.

Weeknight parking, which typically begins 5 p.m., will now begin at 4 p.m. to accommodate changes in evening class and lab schedules. Weeknight parking permits are honored in designated lots throughout campus. Students (excluding first-year undergraduate students) are eligible for weeknight parking through student fees and may register license plate(s) in Online Services.

Increased Daily On-campus Parking Options

In order to accommodate an occasional need to park on campus, daily parking options are offered via Parkmobile in designated areas.

Coming Soon: Maps for designated lots and Parkmobile instructions

Measures to provide customer service approaches that incorporate community standards and limit requirements for in-person office visits include:

Before coming into the Transportation and Parking office, please see online options or contact a customer service representative:

Permits cancelled before August 9 receive a full refund. Permits cancelled on or after August 10 receive a pro-rated refund. Students uncertain of fall 2020 class schedules are encouraged to enter the lottery if on-campus parking may be needed. Process for cancellation of fall 2020 semester permits coming soon.

Reduced Pricing for Commuters

In an effort to accommodate changing work and class schedules, a pricing strategy was developed to provide a reduction in cost to those who may have reduced or adjusted on-campus presence for fall 2020.

All commuter students, regardless of schedule, who receive a permit through the student parking registration processes will receive a semester permit for fall 2020 at the commuter semester permit cost in consideration of adjusted on-campus schedules.

Residential students (living in UNC housing) who receive a permit through the student parking registration processes will receive an academic year permit at the academic year permit cost.

Hardship Parking is a student-managed process that allocates parking to students whose schedule and transportation demands cannot be met through available commuting options or are significantly impacted by hardship circumstances. Students requesting parking and transportation based on Medical Mobility issues should view the Accessibility and Accommodations page for additional information.

Students must demonstrate qualifying circumstances where commuting demands cannot be met through student lottery registration and available commuting options, such as transit, ZipCar, bike, or walk.

The Hardship Parking Review Committee is taking COVID-19 into consideration for fall 2020 when it relates to the defined existing qualifying circumstances.

Qualifying circumstances include:

  • Family obligations
  • Internship or clinical requirements
  • Significant extracurricular involvement

First-year undergraduate students are not eligible to apply through the lottery for parking. The Ordinance Regulating Traffic and Parking at the University of North Carolina at Chapel Hill prohibits first-year undergraduate students from obtaining a permit without review of qualifying circumstances and assignment through the Hardship process. First-year undergraduate students who receive an approved Residency Requirement wavier through Carolina Housing or have other qualifying circumstances may apply for exemption through the Hardship process.

The Hardship Parking Process is identified in the The Joint Code of the Student Government of the University of North Carolina at Chapel Hill, Chapter 5, including the Hardship Parking Committee composition, required documentation, and review process.

Step 1:  Before Submitting the Application

  • Apply for a permit through the student parking lottery process
  • Explore all transportation options, including public transit, ZipCar, bike, or walk

Step 2:  Collect Documentation

  • Detailed documentation requirements available in the Joint Code of the Student Government
  • Claims shall be substantiated by some form of documentation regardless of the nature of the claim
  • Collect documentation required for application submission in advance of the application deadline
  • Documentation should not include information that would violate HIPPA or FERPA policies
  • Documentation should not include confidential information such as medical history, specific conditions, social security numbers, et cetera

Step 3: Submit Application

Step 4: Application Review

Step 5: Hardship Parking Notification

  • Students are notified via the provided email address of the Hardship Committee decision
  • Permit recipients must purchase permits by the established deadline and provide vehicle registration and proof of insurance at that time
  • Permit costs are the responsibility of the student (Student Permit Prices)

Fall 2020

  • Hardship Application – opens July 17
  • Deadline for application to be submitted (Hard Deadline): July 24
  • Assignments Posted: July 31 (now posting August 1)
  • Permit Claim Deadline: August 7

Medical Non-Mobility is a qualifying circumstance for student hardship consideration. The Transportation and Parking Accommodations Committee (TPAC) manages the process for students. Eligible students must demonstrate that medical-related travel requirements cannot be met through the lottery process or available transportation options, including public transit, ZipCar, bike, or walk. Medical Non-Mobility hardship provides a process for a student with medical circumstances that include frequent travel and due to class, work, or extra-curricular schedule conflicts, requires proximate access to a personal vehicle.

Students requesting parking and transportation based on Medical Mobility issues should apply through the Medical Mobility Process.

Students may apply for a Medical Non-Mobility Hardship online or request a hard copy at the Transportation and Parking Office.

Step 1: Explore available options

Before applying for a Medical Non-Mobility Hardship, a student must:

  • Apply for a permit through the student parking lottery process
  • Explore all available parking and transit options (local transit, regional transit, ZipCar, bike, or walk) prior to applying for a permit related to a hardship
  • Meet and provide documentation of Medical Non-Mobility travel requirement at time of application

Step 2: Complete the Application

  • Download, print, or request a copy of the Health Care Professional Statement (Medical Non-Mobility)
  • Send the Health Care Professional Statement to the treating health care professional to complete and sign
  • Health Care Professional Statement is returned to the applicant
  • Complete and submit the Medical Non-Mobility Hardship Application, attaching the completed and signed Health Care Professional Statement, online or in person
  • Detailed documentation requirements available in the Joint Code of the Student Government
  • Claims shall be substantiated by some form of documentation regardless of the nature of the claim
  • Collect documentation required for application submission in advance of the application deadline
  • Documentation should not include information that would violate HIPPA or FERPA policies
  • Documentation should not include confidential information such as medical history specific conditions, social security numbers, et cetera

Step 3: Application Review

  • The Transportation and Parking Accommodations Committee reviews completed applications the second and fourth Wednesday of each month
  • Applicants with incomplete applications will be contacted via the provided email address to request the missing information
  • Assignments are based on the medical non-mobility travel requirements provided in the Health Care Professional Statement, evidence that the student’s schedule, and available parking resources
  • Temporary accommodations may be provided during the application and review process
  • Hardship Medical Non-Mobility Accommodation Applications are accepted throughout the year
  • If an applicant’s medical non-mobility travel requirements change or the applicant has additional information for the committee to review related to the parking assignment, an update from the Health Care Professional, schedules, or other relevant documentation may be submitted for additional review

Step 4: Notification

  • Applicants should expect to receive a response within two business days of the Committee decision
  • Applicants are responsible for all costs associated with parking permits or other transportation options

A hard copy of the Health Care Professional Statement and the Medical Non-Mobility Accommodation Application is available at the Transportation and Parking Office, located at 285 Manning Drive, Chapel Hill, NC 27599.

First-year undergraduate students are not eligible to apply through the lottery for parking. The Ordinance Regulating Traffic and Parking at the University of North Carolina at Chapel Hill prohibits first-year undergraduate students from obtaining a permit without review of qualifying circumstances, including Medical Non-Mobility, and assignment through the Hardship process. First-year undergraduate students who receive an approved Residency Requirement wavier through Carolina Housing or have other qualifying circumstances may apply for exemption through the Hardship process.

  • Hardship Medical Non-Mobility Accommodation Applications are accepted throughout the year
  • If an applicant’s medical non-mobility travel requirements change or the applicant has additional information for the committee to review related to the parking assignment, an update from the Health Care Professional, schedules, or other relevant documentation may be submitted for additional review
  • Students must apply annually for Medical Non-Mobility Hardship parking

Current student permit pricing is in effect as established in the ordinance. Any updates related to hybrid schedule commuter pricing reduction strategy for fall 2020-2021 will be provided following formal approval. Students uncertain of fall 2020 class schedules are encouraged to enter the lottery if on-campus parking may be needed. Permits cancelled before August 9 receive a full refund. Permits cancelled on or after August 10 receive a pro-rated refund.

  • 9-digit UNC ID